A large portion of the Managed Services industry will be acquired and merged into larger entities within the next decade. This is largely due to structural differences in the way they operate that prevents them from growing or scaling any further, however their client base, industry vertical and region may be desirable by a larger regional, national or international MSP. Conforming the smaller MSP to meet the standards, systems and operational requirements of the lager MSP takes broad skill sets and wide industry exposure to accomplish successfully.
Lehman Technology can fill that role and help mold the smaller MSP into a profit generation engine that easily plugs into the mindsets and systems of the larger MSP.
Being or becoming a Managed Service Provider is never easy. It takes years or even decades to get it right and to actually see your first dollar of additional profit. Luckily, we've already done that for 2 1/2 DECADES. We can work with you to look at your offerings, toolsets, staffing assignments, policies and procedures to help you refine or redefine the services you offer to your clients in order to make actual, sustainable profit.
In this type of relationship, we are not your competitor, we are your ally - in making sure you offer everything your clients need and cultivate a calm, stable, revenue driven team at the same time. If you think you can just sign up for a platform and magically make profit, you are mistaken!!! It takes years of successes and failures to find that sweet spot where you are making a decent revenue margin, your clients are satisfied with your services and you don't burn out your team.
Let us help you find that synergy so we can rise together.
Every business needs someone to maintain their technology budget, hardware procurement, software subscriptions, warranties, compliance requirements, technology vendors and service providers. Our Virtual Chief Technology Officer services give you access to our team of highly trained technologists to advise you, but it also gives you access to our business, financial and legal skills in managing everything related to technology for you.
This world is dangerous. Every business needs to be on the internet, but by doing so, you increase your exposure to data theft, breaches, attacks, data loss and so on. The only way to balance security with risk is to be vigilant and protect yourself with layered, integrated security platforms and regular, ongoing security monitoring, vulnerability scans, compliance reviews and cyber insurance.
We have helped many businesses not only recover from these incidents, but prevent them as much as possible in the first place. These days cyber insurance is becoming necessary due to the wide spread effects of hackers, AI and dark web collaborations going on. Let us protect you from the rest of the world and monitor what's going on in your own backyard.
There are some unavoidable IT subjects that every business must consider like maintenance, patching, backups, disaster recovery, security/vulnerability scans, antivirus, spam filtering, data loss prevention, cyber insurance and so on that must be purchased, installed and constantly managed. Choosing an MSP is one of those subjects.
We will customize a package of these products and services to fit your business needs, then we will wrap that into an affordable monthly cost - with the services required to manage them included. We are partnered with many MSPs that can provide everything from day to day helpdesk to full 24x7 Network/Security Operations Center support.
Projects are pre-defined, fixed cost IT upgrades, replacements and migrations - to new versions of software, to replace older hardware or to move from one technology to another - such as from on-premise to cloud.
Projects are recommended during vCIO reviews, derived from lifecycle management thresholds or discovered through our client's internal motivations or goals. Once we arrive at those discussions, we will work up a detailed plan with a fixed cost. If that plan is agreed to, we will dig in and give you a detailed, thought-out plan, with suggestions on avoiding or limiting interruptions in the operation of the business.
For the most part, Projects are hands-off on the client's side, outside of scheduling the phases of the project and notifying their employees when changes will occur. Once that is done, we carry out the project with the client's business in mind, to make the change as smooth as possible. That way our clients can concentrate on their business, not ours - with predictable costs and timelines that match their internal goals.
Do you already have your own IT department? If you do, you already know that having the right skills for the technology you currently use is a large and expensive challenge. Most businesses cannot afford every skill they need, so many of them choose to outsource certain tasks, roles and positions to external IT companies like Lehman Technology. We can assist your internal staff by providing guidance, planning, extra hands/minds or specialized skills whether it is for periodic projects or every day break fix Layer 2/3 escalation requests to your help desk.
Our customers are the reason we're in business. Come see what its like to have a true, trusted IT partner!
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